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Yes, we provide a complete range of original spare parts and offer long-term supply services. We will also provide a spare parts list and maintenance guidelines with the equipment to facilitate your daily upkeep.
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Our after-sales team provides 24/7 technical support. For minor issues, we offer remote guidance via phone or video; for major failures, we will dispatch technicians to your site within 3-7 working days (depending on your location).
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Absolutely. We can modify equipment structure, process parameters, and auxiliary configurations based on your product formulas and production process requirements to meet the production needs of different adhesives.
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Yes, we offer one-stop after-sales services: on-site installation and commissioning by professional technicians, as well as operational training for your staff (covering daily operation, maintenance, and troubleshooting).
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Core materials are 304 stainless steel and 316L stainless steel. For materials with strong corrosion or special reaction conditions, titanium alloy or other corrosion-resistant materials can be customized.
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Yes, production capacity is fully customizable. We offer solutions from small-batch trial production (50L/batch) to large-scale mass production (5000L/batch), tailored to your actual output requirements.
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Common payment terms include T/T (Telegraphic Transfer): 30% advance payment upon order confirmation, 70% balance before delivery; L/C (Letter of Credit) is also acceptable for large orders. Flexible payment plans can be negotiated based on order volume and cooperation conditions.
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We support multiple communication methods: online meetings (Zoom/Teams), email exchanges, and on-site visits (if needed). We will confirm technical parameters, production processes, and customization requirements through detailed documents and drawings to ensure alignment with your needs.
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The standard delivery cycle is 30-60 working days for standard models. For customized production lines or large-scale equipment, the delivery time will be extended appropriately, and a specific schedule will be confirmed after order placement.
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We mainly provide reaction kettles and adhesive production lines, including silicone sealant production lines, hot melt adhesive production lines, PUR hot melt adhesive production lines, shoe adhesive production lines, water-based acrylic production lines, etc.